Tradoloom

Instructions on withdrawal

Last updated: 14 October 2026 · Applies to purchases on the web and to the free user agreement. For purchases in the App Store, Apple is your contracting party; Apple’s rules apply there.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Denis Erk – Tradoloom, c/o POSTFLEX PFX-948-380, Emsdettener Straße 10, 48268 Greven, telephone +49 2365 8727086, e-mail [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also declare your withdrawal via the withdrawal function on our website (button “Withdraw from contract here” at app.tradoloom.com/vertrag/widerrufen?lang=en, linked on tradoloom.com); we will confirm receipt to you by e-mail without undue delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

  • – To Denis Erk – Tradoloom, c/o POSTFLEX PFX-948-380, Emsdettener Straße 10, 48268 Greven, e-mail [email protected]:
  • – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
  • – Ordered on (*)/received on (*),
  • – Name of consumer(s),
  • – Address of consumer(s),
  • – Signature of consumer(s) (only if this form is notified on paper),
  • – Date

(*) Delete as appropriate.